Privacy Policy

At Harry Casino, we value the trust and loyalty of our players. Protecting your personal data is a priority, and we are committed to handling your information securely, responsibly, and with respect. This Privacy Policy explains how we collect, use, and safeguard your data to support transparency and informed decision-making while you use our services.

Data Processing

This Privacy Policy describes how we process players’ personal data in line with applicable gambling and compliance requirements. Processing is necessary to provide access to games and related services, maintain account security, and meet regulatory obligations.

Harry Casino operates under the management of Dama N.V., a company registered in Curaçao, and its wholly owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. holds a gaming licence issued by Antillephone N.V.

By using Harry Casino, you confirm your acceptance of this Privacy Policy. We may update it from time to time, so we recommend reviewing it periodically. Continued use of our services after changes take effect indicates acceptance of the updated policy.

Collection of Information

We may collect different types of personal information through our website and services, including:

  • Registration and communication data: details you provide when creating an account or contacting us, such as your name, contact information, date of birth, and identification documents where required.
  • Interaction records: logs and transcripts from communications via email, live chat, or other support channels.
  • Transaction and usage data: information related to deposits, withdrawals, betting activity, and how you use the website.
  • Compliance documentation: documents and details needed for identity verification, fraud prevention, and compliance with legal obligations.

Usage of Information

We use the personal data we collect for the following purposes:

  • Processing deposits, withdrawals, and gaming transactions.
  • Managing bets and providing the services you request.
  • Delivering customer support and responding to enquiries.
  • Performing identity verification and compliance checks.
  • Sending marketing communications when you have provided explicit consent.
  • Meeting legal requirements, including anti-money laundering obligations.
  • Preventing, detecting, and investigating fraud or unlawful activity.
  • Analysing service performance and improving website features and user experience.

Marketing Communications

If you opt in, we may send you promotional communications about Harry Casino, including offers, updates, and relevant product information. You can opt out at any time through your account settings or by contacting customer support.

Disclosure of Information

We do not sell or rent your personal data. We may share it only when necessary, including:

  • Within our group: to support account administration and service delivery.
  • With trusted partners: where needed for operational processing and regulatory compliance.
  • With third-party providers: for services such as payment processing, identity verification, fraud prevention, and technical support.

Where we share data, we require appropriate safeguards and confidentiality obligations to help keep your information protected.

Data Security and Retention

Harry Casino applies appropriate technical and organisational security measures designed to protect personal data and comply with applicable legal standards. We retain your data only for as long as needed for the purposes described in this policy and to meet regulatory requirements, including a minimum retention period of five years after account closure where required under anti-money laundering rules.

Cookies and Tracking

We use cookies and similar tracking technologies to help the site function properly, understand how visitors use our services, improve performance, and support marketing activities where permitted. You can manage cookie settings through your browser. Restricting cookies may affect certain features or functionality.

Your Rights and Contact Information

You may have rights to access, correct, or request deletion of your personal data, subject to applicable laws and regulatory requirements. You may also object to certain processing activities, including the use of your data for marketing.

If you have questions, concerns, or requests regarding your personal data, you can contact our Data Protection Officer through our support channels. Where GDPR applies, you may also lodge a complaint with the relevant supervisory authority.

This Privacy Policy reflects our commitment to protecting your privacy while maintaining a secure, compliant, and responsible gaming environment. If you need assistance related to your data, please contact us.